Our Policies

Risk Management Policy Statement

Risk management is an integral part of EFS Facilities Services Group’s governance and operational excellence. By embedding structured risk practices across projects and functions, EFS strengthens organizational resilience, supports informed decision-making, and safeguards stakeholder confidence. This Policy establishes the foundation for a proactive and consistent approach to managing uncertainty, ensuring that risks are not only addressed as potential threats but also recognized as opportunities to enhance value creation. It reflects EFS Group’s alignment with ISO 31000:2018 and other globally recognized frameworks, positioning risk management as a core enabler of strategy, performance, and sustainability.

Integrated Management System (IMS) Policy Statement

At EFS, we understand that our Integrated Management System (IMS) is a cohesive framework that integrates various management processes in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 27001:2022, and other relevant standards.

Occupational Health & Safety (OHS) Policy Statement

EFS is committed to ensuring a safe and healthy workplace for our employees, clients, subcontractors, suppliers, visitors, and the public, in alignment with ISO 45001:2018 Occupational Health and Safety Management System standards.

Quality Management System (QMS) Policy Statement

We strive to deliver exceptional service and exceed customer expectations through robust processes and behavioral controls, guided by seven quality management principles: Customer Centricity, Leadership Direction, Stakeholder Engagement, Process Management, Continual Improvement, Evidence-based Decision Making, and Relationship Management.

Environmental Management System (EMS) Policy Statement

EFS is dedicated to achieving the highest standards of environmental compliance in our community, workplaces, operations, and support services, in line with ISO 14001:2015. We believe in the holistic protection and preservation of natural resources and the environment.

Facilities Management System (FMS) Policy Statement

We are committed to implementing effective processes for Facilities Management (FM) services, aligned with ISO 41001:2018, to meet stakeholder needs, promote user well-being, and ensure sustainable performance while adhering to applicable standards and regulations.

Energy Management System (EnMS) Policy Statement

EFS prioritizes responsible energy management, focusing on enhancing energy efficiency and reducing consumption in alignment with ISO 50001:2018 standards within the Facility Management sector.